Privacy Policy

Effective date: January 31, 2025

Atlas in Balance Chiropractic(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our office, website, and communication services, including SMS text messaging.

1. Information we collect

We may collect the following types of information when you interact with Atlas in Balance Chiropractic:

Personal information may include:

Name
Phone number
Email address
Appointment information
Information voluntarily provided through forms or communications

SMS messaging information:

When you opt in to receive SMS communications from our office, we may collect your mobile phone number, the content of messages sent to or received from our office, and message timestamps and delivery information.

2. How we use your information

We may use collected information to:

Schedule and confirm appointments
Send appointment reminders
Communicate about treatment or office updates
Respond to patient questions or inquiries
Improve patient communication and office operations

Atlas in Balance Chiropractic does not sell, rent, or share personal information for marketing purposes.

3. SMS messaging terms

By providing your phone number and opting in to receive text messages from Atlas in Balance Chiropractic, you consent to receive SMS messages related to appointment reminders, appointment confirmations or rescheduling, patient care communication, and office notifications. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly. Wireless carriers are not responsible for delayed or undelivered messages.

4. Consent to receive SMS messages

Patients may opt in to receive SMS messaging by providing verbal consent during appointment scheduling, completing patient intake forms, or providing consent through online scheduling or website forms. SMS messaging is used solely for communication related to patient care and office operations.

5. Sharing of information

We may share information only in limited circumstances, including with service providers that help operate our communications systems, when required by law or legal process, and to protect the rights or safety of our patients, staff, or business.

6. Data security

Atlas in Balance Chiropractic implements industry-standard safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Added July 7, 2026

8. Website analytics & cookies

This website may use Google Analytics (GA4) to understand how visitors find and use our pages. Google Analytics sets cookies and collects standard usage data such as the pages you view, your approximate location, the type of device and browser you use, and how you arrived at the site. This information is aggregated and helps us improve the website; we do not use it to identify you personally. You can opt out of Google Analytics using Google’s browser add-on, and most browsers let you block or delete cookies. We do not run advertising trackers on this site.

Added July 7, 2026

9. Your California privacy rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to know what personal information we collect and how we use it, the right to request a copy of that information, the right to request that we delete it, and the right not to be discriminated against for exercising these rights. As stated above, we do not sell or share your personal information for cross-context behavioral advertising. To make a request, email us at info@atlasinbalancechiro.com or call (760) 730-8824. We will verify your request using the information we have on file before responding.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact information

Atlas in Balance Chiropractic
2420 Vista Way Suite 115, Oceanside, CA 92054
Email: info@atlasinbalancechiro.com
Phone: (760) 730-8824